Neo 2T has died

Same here. Garmin have quickly offered a return-and-replace, fingers crossed it works out.

My NeoT2 has just stopped working too. Exactly the same, no lights, fan blowing like mad and no resistance. Mine is only 3 months old!

Have been advised that it's now going to be about a month to get hold of a replacement resistance unit. Tedious. I expect it'll be longer!

A replacement turned up ahead of schedule, so, well done Garmin fulfilment. Let's hope it lives longer than the last two units...

My T2 has just gone turned it on no lights / bluetooth connection and fans just blowing constantly, will not connect to tacx utility app after 8 months use  any ideas who to contact on this one 

Maybe: https://support.garmin.com/en-GB/?productID=701670&tab=topics&topicTag=region_troubleshootingaxt# and scrolll to the CHAT / CALL / EMAIL sections. I used the "CHAT" one...

Or, drop a message to: [email protected] ?

Hmm my previous reply to you got marked as SPAM as it referred to GARMIN'S own support URL!

Try support DOT garmin DOT com

All email addresses are initially blocked.  I approved the post, should be fine now.

great thanks