This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

The NEO 2T disc keeps rolling even after the training finished

Former Member
Former Member

Hi

My Neo 2T disc keeps rolling after i finished the training.

I had to shut down the power in order to stop it.

Any one experienced the same, and if there is a solution for this.

  • Where do You experience it? in Zwift after reaching the top of AdZ and coming down fore example ? Probably becasue You were on descent and the downhill simulation was "active"

  • Former Member
    0 Former Member over 4 years ago in reply to Luko79

    It was after I finished the training, 

    I shutdown the Zwift application after the training finished, yet still the Neo disc was rolling until i manually unpowered it.

  • It should turn off if the trainer controlling is switching off, sometimes it needs a 5-10sec after logout but probably the software didnt kill the connection somewhy , Do You control it via ANT+ or BT? Running on computer or mobile or tablet or ATV? 

  • Former Member
    0 Former Member over 4 years ago in reply to Luko79

    Bluetooth through iPad.

  • Maybe the IOS didnt kill the app from the memory, and in this case if your training ended on descent the trainer is stucking in it and spinning forever . Try to clear the app from IOS memory manually. Or before the end of the training, always check are You on ascent or not and if not, make an u-turn and finish the workout on uphill (in this case your trainer will stop 100% sure even if the app stayed in memory)

  • Former Member
    0 Former Member over 4 years ago in reply to Luko79

    Will try it.

    thank you for the explanation.

  • the same issue happend to me today on a Mac.  But in my case even with the computer turned off.  in fact i unpluged and pluged again the neo , did a couple of pedals strokes and rhe neo disc start Rolling and never stop by itself .. i just un unpluged again ...

    what should i do ? ....  thanks 

  • From my experience the Neo 2T remembers the last gradient it was set to, even through a power off. If your last activity ended on a negative gradient, then the trainer will think it is always going down hill. As stated above, start an activity with a positive gradient.

  • Thanks, i will try it.... but betwen you and i , this is insane!!.  After a Neo poweroff/poweon it must start clean and not with the last anything...  

  • Had the same problem today, a reset using the Taxc utility app fixed it.