TDA didn't save ride ?

I did a RLV workout (Amsterdam City) and about 3/4 of the way through I lost internet. Film was downloaded so only issue is that I lost satellite view so no real problem. At the end I clicked to save it as usual and all seemed OK ...except it's nowhere to be found. Shouldn't it still save the workout locally so lack of internet shouldn't affect it?

Thanks,

Top Replies

1666658 over 4 years ago +2

If you go to the "tacx apps" group on Facebook you'll see that this happened to others today
6971754 over 3 years ago +2

Hapend too many times even after this period.

Maybe I should go to Zwift to avoid this
Lars_Rabe over 3 years ago in reply to 6971754 +2

Big Problem here, too. Very annoying when you are on the festive500 challenge... disappointing

All Replies

0 mumpspudel over 3 years ago

Same here today - I road the Großglockner - 2,5 hours gone - happy new year to everybody!

I wonder if anyone is taking care - we all pay money for that ...

0 grking over 3 years ago in reply to mumpspudel

Time to demand a refund for this month! Garbage app

0 6734044 over 3 years ago in reply to grking

I have the same problem. Lost three rides. Activity uploaded and I can see them on my feed but when i click on them there is zero data. Very frustrating when you are trying to track performance.

garmin replied to me during the week saying that the issue should be solved now but obviously not.

0 1032485 over 3 years ago in reply to ALYMNR

So is there anyone at Garmin who actually deals with this problem? Or will we just be complaining until we switch to another platform that does take their users seriously?

0 6971754 over 3 years ago in reply to 1032485

Zwift and RGT works fine.

0 2679786 10 months ago

Just happened to me as well. Pushed the save button, the app showed as usual that it has saved the Progress and that the user can close the screen and ... gone, nothing.

Quite annoying issue

0 L.Rouge 10 months ago in reply to 2679786

Exactly same for me yesterday, first time in years of usage that TTA has done this, perhaps some upstream issue, my Connect Mobile shows a ride having been done in calendar but no details or ride in Connect or anywhere else.

0 2679786 10 months ago in reply to 2679786

The ride appeared over night. No idea how many hours later but it was there after I woke up.