TDA didn't save ride ?

I did a RLV workout (Amsterdam City) and about 3/4 of the way through I lost internet. Film was downloaded so only issue is that I lost satellite view so no real problem. At the end I clicked to save it as usual and all seemed OK ...except it's nowhere to be found. Shouldn't it still save the workout locally so lack of internet shouldn't affect it?

Thanks,

Top Replies

1666658 over 4 years ago +2

If you go to the "tacx apps" group on Facebook you'll see that this happened to others today
6971754 over 3 years ago +2

Hapend too many times even after this period.

Maybe I should go to Zwift to avoid this
Lars_Rabe over 3 years ago in reply to 6971754 +2

Big Problem here, too. Very annoying when you are on the festive500 challenge... disappointing

All Replies

0 fylbike over 4 years ago

Same here, saved a ride on Thursday 2 april, but lost two rides today, and i had good wifi signal

0 5232219 over 4 years ago in reply to fylbike

Me to. I had wi fi and it did't save. why? Is it possible to recover it?

0 1666658 over 4 years ago

Same here, just did a ride and pressed the upload button but it doesn't show in the cloud :/

0 6317041 over 4 years ago

I’ve just had the exact same problem. It said the ride saved to the cloud, but can’t be found/ didn’t upload to strava (strava was enabled at the time).

0 1522641 over 4 years ago

Same! I wonder if there's an issue today.

0 1666658 over 4 years ago

It's kind of reassuring to see that I am not the only one, it makes me think that maybe the data are not missing on their side and are just not showing up properly on the cloud

0 1666658 over 4 years ago

If you go to the "tacx apps" group on Facebook you'll see that this happened to others today

0 6317041 over 4 years ago

Tacx got back to me and said there was a delay with this (yesterday)- my activity appeared on the cloud/ Strava just after 3am.

0 4315070 over 4 years ago

I thought I had lost my ride but it appeared the next day on Strava. There may have been an issue uploading to the cloud and then processing the data,

0 6971754 over 3 years ago

Hapend too many times even after this period.

Maybe I should go to Zwift to avoid this