NEO 2 Firmware Update 0.0.38 Available

f|33tStA over 3 years ago

Improved performance during hard sprints to prevent the trainer locking up

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eezytiger over 3 years ago in reply to f|33tStA +1

I'm in the UK (England). I made contact and all arrangements through online chat on their UK support website. It took 20 minutes from start to finish. The trainer has already arrived back at Tacx in the…
eezytiger over 3 years ago in reply to eezytiger +1

Wow, four days from initial contact to a new (refurbished) replacement Neo 2. I just hope it works, with accurate power etc.. Time to test.

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0 SGoltz over 3 years ago in reply to Aliflack

I updated to .38 and now Zwift shows no signal for my cadence and power. HR is okay. All BT. Rouvy is okay.

0 Alexander_Vershinskiy over 2 years ago

I rode today this course “Orust Island Tour - Stage 3” and I noticed that my speed always drops when I go uphill no matter how much power I put to go faster. Is it normal or there are some settings that missed? The same with going downhill, with or without turning pedals speed increases with the same rate. Feels like there is no rider-dependent acceleration at all in those two cases:(

0 noahnightingaleforfar over 2 years ago in reply to SGoltz

i just bought the trainer today and am having this issue. did you resolve it? what did you do?