TACX Desktop App lost a workout ?

I did a RLV workout (Amsterdam City) and about 3/4 of the way through I lost internet. Film was downloaded so only issue is that I lost satellite view so no real problem. At the end I clicked to save it as usual and all seemed OK ...except it's nowhere to be found. Shouldn't it still save the workout locally so lack of internet and access to cloud shouldn't affect it?
Does anyone know where the file might be stored locally and how to get TDA to recognize it again?
Thanks,
Parents
  • Hello, yesterday i tried to ride on SanRemo Ciclovia, one of the flat routes in the Tacx Desktop App, and after 5 minutes, suddenly, the App Shut down and i came to my windows desktop. I tried again and it happened again after 20 minutes. Luckily i had my Garmin Edge 1030 activated (not connected with Tacx Neo 2) and i saved my ride at the end. Do you have an idea about the reason why it happened? How to be sure it won't happen anymore?

    Regards.

Reply
  • Hello, yesterday i tried to ride on SanRemo Ciclovia, one of the flat routes in the Tacx Desktop App, and after 5 minutes, suddenly, the App Shut down and i came to my windows desktop. I tried again and it happened again after 20 minutes. Luckily i had my Garmin Edge 1030 activated (not connected with Tacx Neo 2) and i saved my ride at the end. Do you have an idea about the reason why it happened? How to be sure it won't happen anymore?

    Regards.

Children
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