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Vivosmart 5 no longer records any sleep statistics, HR monitoring, pulseOx or Stress. This device is only 1 month old.

For the first month, all stats worked correctly but after the first month, they all suddenly stopped. 

Step counting is the only remaining function. Also, when all the functions were working, the battery went flat in less than 1 day. Now, with only step counting active, the charge lasts many days. How do I fix this?