Health & Wellness

vivosmart 5 My vivosmart 5 is no longer recording my HR or sleep (or stress). Any ideas on why? It’s only 8 months old.

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My vivosmart 5 is no longer recording my HR or sleep (or stress). Any ideas on why? It’s only 8 months old.

HelenS2014 over 1 year ago

My vivosmart 5 is no longer recording my HR or sleep (or stress). Any ideas on why? It’s only 8 months old.

0 trux over 1 year ago

There are several possibilities:

Wrist HRM turned off in the settings
Wrist HRM disabled due to the Battery Saving mode
Hardware failure
Physiological condition
Failed firmware upgrade
...

Some hints may be found here: My Garmin Watch Is No Longer Displaying Heart Rate Information | Garmin Customer Support