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Vivosmart 5 - Freezing Heartrate when being broadcast

Hi all,

I recently retired my Vivosmart 4 in place of the Vivosmart 5.

I am a cyclist, and I broadcast my heartrate to my Edge 530 - however, the heart rate freezes when broadcast from the Vivosmart 5.

The heart broadcast is essentially a flat continuous line (for example 144bpm) for the duration of the activity.

The heart rate is responsive at the start but after a few minutes, it latches onto the last heart rate recorded.

This is not an issue I had with my Vivosmart 4 when broadcasting.


Has anyone experienced similar issues?

if so how have you resolved?

Thanks in advance!

Ed