This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Wake up alarms not working properly

When I turn the wakeup alarm off, it turns that alarm off completely and I have to turn it back on every day. I have that alarm to go off Monday through Friday. Inversely, the alarm I have for Saturday and Sunday goes off every day.

I feel like I may have a setting no correct?

Top Replies

7239223 over 2 years ago +2

I've found that if I add the alarm on VivoSmart 5 and not on the app, that the alarm works as expected.
jneuveglise over 2 years ago in reply to 7239223 +2

thanks for the tip as my Wed 5am alarm triggered today (Thurday) and I was not super happy about it let's see tomorrow it if fixed now I've erased all alarms and recreated them on the band.
hueys_uk over 2 years ago +1

I know of two further Vivosmart 5 units with this issue (separate Garmin accounts). How do we promote this to @GARMIN for a fix, as Connect IQ is clearly the easiest place to set alarms, given the size…

All Replies

0 gte534j over 2 years ago

I am dealing w/ the same issue- i think its a software bug.

0 7239223 over 2 years ago

I've found that if I add the alarm on VivoSmart 5 and not on the app, that the alarm works as expected.

0 jneuveglise over 2 years ago in reply to 7239223

thanks for the tip as my Wed 5am alarm triggered today (Thurday) and I was not super happy about it let's see tomorrow it if fixed now I've erased all alarms and recreated them on the band.

0 6215397 over 2 years ago in reply to jneuveglise

I'm having the same thing happen. Alarm set for MTW goes off on Thu and Fri. Have only had it a couple of days so not sure if it will go off on Mon. Checked alarms on app and all turned off. Not an issue work VS4.

0 hueys_uk over 2 years ago

I know of two further Vivosmart 5 units with this issue (separate Garmin accounts). How do we promote this to @GARMIN for a fix, as Connect IQ is clearly the easiest place to set alarms, given the size of the thing, so why develop a GUI for this on the 'phone if it is only to be left broken?