In the last two months my vivoactive 4 randomly turns itself off even though there’s more than enough power. Any ideas? Love the watch but it’s so annoying
In the last two months my vivoactive 4 randomly turns itself off even though there’s more than enough power. Any ideas? Love the watch but it’s so annoying
Hi, I am experiencing the same problem
I am having the same problem and the watch is now barely usable. I sometimes have to restart it many times for it to stay on. I haven't been able to detect any pattern to it so far.
Hi, I am experiencing the same problem
Please advice how to fix this
Same here.
• What country do you reside in
Singapore
• Do we have permission to email you
Yes
• Do we have permission to access your connect account?
Yes
• Do you have any Connect IQ apps installed?
A few watch faces, kayak and canoe trackers, the jumping dinosaur and rolling ball games
• How many times has this occurred?
About 20 minutes after I power on my watch.
Hello. My garmin Vivioactive 4 has been working absolutely fine since purchase. Over the last month or so the device has switched off by itself even though the battery is showing charging of 50% or more. Ive checked all the obvious things mentioned in forums. Switch on and off, removing things possibly using battery etc. Today I have done a complete factory reset of the device. The device is about 50% caraged and even during the setup process, the unit swiched off.several times. I have notived that the issue occurs most often during an activity or when I press the top right hand button such at the end of an activity during the save operation - when it occurs at these times is the the biggest nuisance as I lose the activity. Aslo, I often navigate using my Garmin Edge Explore at the same time as using the watch.
Spain (but I bought it in NL)
Yes
Yes
No
Countless times. In the middle of the activity (swimming) or stand-by mode.
In the last two months my vivoactive 4 randomly turns itself off even though there’s more than enough power, it does not turn on again sometimes. I live in Kolkata India and unable to find any service centre. Please help as I am unable to use the watch.
Yes, I've been experiencing this issue for several months. I've performed factory resets and updates with no success in resolving. In-fact, I now have less functionality.
• UK
• YES
• YES
• YES
• Probably 100+