My Vivoactive 4 keeps powering off after I save an activity and for longer activities it powers off mid-activity and won’t turn back on until I plug it in. When it does power on it shows battery at 50% ish so not due to battery running flat.

Hi is there any feedback on this? As I also have this happen on my watch qpart from shutting down when connecting with wifi???

Would like to know if this can be sorted?

Same problem here. Battery is charged for 30%, so that is not the problem.

However I did notice that it also shuts down when I try to change the WiFi settings. It may be related to WiFi coverage. Not that I can do anything about this (as it shuts down when I try to change them)

Same issue with my vivoactive 4. 2.5 years old.

@Garmin Inder 

Could you please also check my watch, exact same issue and it is very frustrating  

You may email me please!!

I am from South Africa 

Please do access my connect account to fix the problem!!

I would really appreciate your assistance 

Yes no problem.

I live in the Netherlands 

And you may access my connect account 

Yes, Singapore, Yes

Good day all I am having the same issue Garmin vivoactive 4, when my battery is 50% and try and start an activity it switches off, I then need to plug it in, it then goes into diagnostic\maintenance mode. Please advise 

I have the same issue, could you please have a look

• May we email you? YES
• Which country do you reside in? VIETNAM
• Do we have permission to access your Connect account? YES