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VivoActive 4s heart rate stopped working

My Vivoactive 4s' heart rate stopped working after an auto update. I tried to turn off and on again. My husband even tried to reset it and connected to his garmin profile the result is the same.

I tried to switch off then on (auto mode) in settings menu then the sensor blinked a few and turned off again.

Do you have any idea about how can I fix it?

SW Version 6.90

Sensor Version: 18.02

It's past warranty period, I cannot return it.