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Connection

My Garmin VivoActive 4S was not connecting to the Wifi in order to download Spotify. After having read up and the suggestions to reboot it, I did so. It still didn't work. I then read people had had to do a factory restart in order to get their Wifi connected. I have tried to do so.

However, now it seems to get stuck on "Download Garmin Connect Mobile App to get started". I have downloaded the app. Closed it. Deleted it. Reinstalled it. But no matter what I do my phone won't pair with my phone again.

If I try and manually set it, I get as far as "wait for GPS". And no further.

Please Help.

Please also confirm what to do once I am back in and set up what I can do about adding Spotify. I moved away from Suunto to Garmin in order to have music on my phone!

Thank you

0 1579843 over 3 years ago

Edit: I have managed to get back to the phone working - it all of a sudden synced.

Now, how to get Spotify to sync?

0 8054671 over 3 years ago in reply to 1579843

My watch is stuck on the Download Garmin Connect Mobile App to get started and when I try to touch the green check, nothing happens. I have been trouble shooting this phone for 2 days.

0 4661868 over 3 years ago

I had the same for a day. I disconnected my watch from the app but didn´t disconnect it from my phone and that seemed to be the issue. It worked once I disconnected it from my phone :)