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Rash with Garmin Vivoactive 4S

Everytime I am wearing the watch I start getting itchy and I develop a rash. I am not sure where to report this but this is quite disappointing as I am not able to wear the watch.

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Garmin-Kevin over 2 years ago +1 verified

We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed…

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0 seilogramp over 2 years ago

7271190 said:
I am not sure where to report this

Contact Garmin Support directly via phone or chat - Garmin Support Center

Also, see thread and response from Garmin-Blake - Rash or Irritation happening on my wrist by the vivoactive 3

Garmin-Blake said:
Any user who experiences any sort of skin irritation will need to reach out to us directly at support.garmin.com. We will need to gather information from you that we would not ask for in a public forum. These complaints are taken seriously and we will work to find the most suitable solution as quickly as possible.

+1 Garmin-Kevin over 2 years ago

We are sorry to hear about the issue you are reporting. The skin irritation may be a result of build-up on the watch band and/or casing. You should discontinue wearing your watch until your skin has healed. Please review the following FAQ that provides important information regarding the wear and care of your Garmin watch: https://www.garmin.com/watch-fit-and-care/

If you feel that this issue warrants further discussion please reach out to Garmin Product Support via Garmin Support Center