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Skin irritations

it would be nice to get an answer from Garmin on that

People are reporting skin irritations for over two years now, and the forum is full of their messages. And so far I do not see any visible actions or replies from them.

"Finally" I got it too, after buying vivoactive 4- never had anything of such kind before, switching hands does not help as you can see...

could you please explain the reason ?

Top Replies

seilogramp over 3 years ago in reply to 6036245 +3 verified

JevgenijG 6036245

JevgenijG said:
how i could connect garmin support ?

Garmin Support - https://support.garmin.com

There you'll have the option, depending your your country and local time, to call, chat,…

All Replies

0 Garmin-AmberD over 3 years ago

Hello! We apologize for the frustration caused by this and ask for your help to resolve this. Unfortunately this is not an issue that can be easily reproduced in-house so we will need to gather information about your specific experience. We will need you to contact Garmin support so we can get this resolved.

0 JevgenijG over 3 years ago in reply to Garmin-AmberD

Dear Amber, could you please advise how i could connect garmin support ?

0 Garmin-AmberD over 3 years ago in reply to JevgenijG

Yes, could you tell me where you are located and I can get the contact information for you!

0 6036245 over 3 years ago in reply to JevgenijG

Did you get a solution? Comments disabled from a few chats.

+1 seilogramp over 3 years ago in reply to 6036245

JevgenijG 6036245

JevgenijG said:
how i could connect garmin support ?

Garmin Support - https://support.garmin.com

There you'll have the option, depending your your country and local time, to call, chat, or email support

Garmin's response as mentioned here: Rash or Irritation happening on my wrist

0 wolliden over 3 years ago

Yes, similar happened for my both wrists, underneath the watch (I use my own non-allergic nylon straps). Although I clean watch+wrist, and remove moisture when sweating.

Today I wrote to support, for an idea to prevent this. Right now, I can't wear the VA4 any more. OTOH, with previous used FR645, my wrist skin never had such reactions.