This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin Vivoactive 4 screen has frozen? The touch screen does not work?

Former Member over 5 years ago

purchased a Vivoactive 4 and had it for nearly 2 weeks.. now the touch screen is not working and although the buttons still access the watch function screens, you can’t do anything beyond that point. Syncing with my phone does not help either...

any suggestions or has anyone had similar issues? Kind of useless without being able to access the watch functions!

0 Rivadi over 5 years ago

Maybe Auto lock enabled. Change setting under system Auto lock in off.

0 Former Member over 5 years ago in reply to Rivadi

Tried that... watch was replaced at JB as no matter what was tried the touch screen would not activate.

Hopefully the second one lasts more than a week.