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V3M - when syncing spotify "Unable to get content"

When trying to add new music or sync spotify I get a message saying that it is unable to get content. Hard reset doesn't fix this. Don't really want to remove and add spotify again.

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3445588 over 5 years ago +2

I had this problem on my Fenix 5X. The watch was returning "Unable to add content" when I tried to view the playlists I had just created in Spotify. Here's what I did:

- Close Connect IQ…

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0 Former Member over 6 years ago

PhilipC7 said:
Don't really want to remove and add spotify again.

I would wonder why: it seems the first thing I would do (after rebooting the watch, but I am sure you already did that) and a rather simple and non painful task...

0 Former Member over 6 years ago

Same problem on Fenix 5 HR. Buggy Garmin software again - it is the most frustrating product company on the planet.

0 Former Member over 6 years ago in reply to Former Member

EVERYTHING with Garmin is painful.....

0 luman over 5 years ago

Yes, it is! And still so many people supporting their crap.

0 3445588 over 5 years ago

I had this problem on my Fenix 5X. The watch was returning "Unable to add content" when I tried to view the playlists I had just created in Spotify. Here's what I did:

- Close Connect IQ on the phone

- Restart the watch

- Open Connect IQ on the phone

- Update an existing playlist in the watch. The watch now shows "Connecting to WiFi network." It wasn't before, just the error.

- After existing playlist is updated, View Playlists.

- The watch now shows "Connecting to WiFi network" and the new playlists I added.

Hope this helps.

0 6602831 over 3 years ago in reply to 3445588

this works indeed!

0 4959302 over 3 years ago in reply to 3445588

worked for me too!