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Is anyone having a Venu X1/Android pairing problem?

RoadieDude 18 days ago

Three calls to Garmin with no resolution. I have tried everything they suggest multiple times.

I've had Garmin products for years and never had issues like this. Very frustrating.

0 Garmin-Tracy 18 days ago

Hello RoadieDude!

What results are you seeing when the pairing fails? what does it say in the Garmin Connect App at that point? on the watch face?

In the Garmin Connect App - go to More > Settings > Phone permissions - What it shown for the Location permission?

0 RoadieDude 18 days ago

Oddly, enough I decided to try one more time before returning the watch to REI. It now works. we'll see how long it lasts. I absolutely do not know what I did different!

0 Garmin-Tracy 18 days ago in reply to RoadieDude

Glad to hear it is working!