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Is anyone having a Venu X1/Android pairing problem?

RoadieDude 5 months ago

Three calls to Garmin with no resolution. I have tried everything they suggest multiple times.

I've had Garmin products for years and never had issues like this. Very frustrating.

0 Garmin-Tracy 5 months ago

Hello RoadieDude!

What results are you seeing when the pairing fails? what does it say in the Garmin Connect App at that point? on the watch face?

In the Garmin Connect App - go to More > Settings > Phone permissions - What it shown for the Location permission?

0 RoadieDude 5 months ago

Oddly, enough I decided to try one more time before returning the watch to REI. It now works. we'll see how long it lasts. I absolutely do not know what I did different!

0 Garmin-Tracy 5 months ago in reply to RoadieDude

Glad to hear it is working!