Venu SQ touch screen not responding to touch.

gorec 2 months ago

I have a Venu SQ and the touch screen does not work. I have tried turning off and turning on multiple times but it still doesn't work. I would like to do a factory reset but I cant do that when the douch screen does doesn't work.
Is there a fix or is there a way to do a factory reset without having to navigate to it on the watch.

0 seilogramp 2 months ago

From Venu Sq: Touchscreen is Not Working | Venu® Sq | Garmin Customer Support

If nothing works, I recommend reaching out to the Product Support through their website at https://support.garmin.com.

0 gorec 2 months ago in reply to seilogramp

Thanks for that I tried that a few times but it didn't help. It has now stopped counting steps as well. I didn't find the Support site on the web very helpful. The only way to contact support in Australia is to phone them which can be a pain at times but it may be my only option.