Garmin venu 4 not recorded all my swim data today since the latest update? Any thoughts?

Wednesday swim I can see pace, strokes, swolf heart rate in all sections, lengths and rest etc

All I have today is a heart rate, my pace is off by a minute higher than usual and a calorie burn of 2.5K!

All that's changed is the software update.

Really disappointed in this watch, had a Venu 3 and only upgraded as that didn't record swim records! 

  • Hi, sorry I don't have an answer for you. A question rather. I'm thinking to buy Venu 4 too. I do a lot of Pool Swims including following various workouts that I create in the Connect App. I might need more than just the two buttons to follow a created workout. Do you ever use the touchscreen while resting in the pool? Is it usable at all when wet? I know I should buy the 970 but I don't like it. Thank you! 

  • Hello, if I am completely honest, if swimming is your main sport, I'd choose another watch. My Venu 3 was fine, thought this would be an upgrade. Since doing a software upgrade it has messed with all my stats. I swim for about an hour, watch was tracking an hour and half so my pace was well out. I'm sure it was missing laps too. Was told to switch auto  rest off (bit rubbish, watch has a function that can't be used!)  I was also sent tips on how to swim to make the watch work. Which again, not the best as I was doing all the 'tips' Had a week of trying to explain things to customer service, so now have a replacement watch coming. I wish I'd stuck with my old watch! Who knows, maybe I've just been unlucky, but I'm not holding my breath! To answer your question, you can use the touch screen when wet, again bit hit and miss but does work. Good luck!