Version 15.16 crashed while running outdoors; the crash log is attached.

I've deleted the negative comments, but Garmin's engineers did disappoint me.

Kuzan 
what you're writing is almost unbelievable to me. That Garmin wouldn't be able to resolve the software problem on their own, and that their software engineers are completely useless. If it really is the case that Garmin doesn't employ competent software engineers, I will immediately quit Garmin and switch back to Fitbit or to Google Fitbit.

Best regards,
the Klabautermann

In German                                                                                                                                                                                                      Kuzan                                                                                                                                                                                                             was du schreibst kann ich fast nicht glauben. Das Garmin nicht in der Lage wäre das Software Problem selbstständig zu Lösen und das deren Software  Ingenieure völlig nutzlos sind.Sollte das tatsächlich der Fall sein das Garmin keine ordentlichen Software Ingenieure einsetzt, kündige ich sofort mit Garmin und kehre zu fitbit bzw zu googelfitbit zurück.

Viel Grüße, der Klabautermann

I've deleted the negative comments, but Garmin's engineers did disappoint me.️️

kuzan 

OK, one has to accept that you are disappointed.

I hope something will still change in your favor at Garmin.
Until then, all the best with your Veun4.

Best regards,
the Klabautermann

In German

OK, das du enttäuscht bist muss man so akzeptieren.

Ich hoffe es wird sich in deinem Sinne noch etwas ändern bei Garmin.
Bis dahin Alles Gute mit deiner Veun4

 In low temperature conditions outdoors, the watch will automatically restart 

The venu4's Bluetooth is indeed having issues. Please fix it promptly. The crash log from October 19th indicates the watch crashed due to a Bluetooth problem.

The watch stopped working again.This is the log file. Please resolve it as soon as possible. I was just listening to music while running outdoors.

[
{
	"unit_id":	"3618414859",
	"product_name":	"Venu 4 - 41mm",
	"software_part_number":	"006-B4644-00",
	"ms_since_epoch":	"1763193067000",
	"system_version":	"15.16",
	"build_type":	"Production",
	"backtrace":	"0x60fb7905\n\t0x006dbc37\n\t0x00000003\n\t0x00000001\n\t0x006dc2c9\n\t0x006631b3\n\t0x00663c9d\n\t0x0066ffbb\n\t0x006dc6bf\n\t0x006dc6bf\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t0x00000000\n\t",
	"error_cause":	"RTL Trap",
	"proprietary_info":	{
		"Commit ID":	"047d93e3b42dc3c065498da28168f5e7bbbc3bf2",
		"Time":	"2025-11-15 7:51:07",
		"uptime":	"824075828",
		"pageStackDepth":	"1",
		"pageStack":	"2042",
		"RTL Error Number":	"0x08b",
		"rtl_reg":	"r[0]: 0x00000000\n\tr[1]: 0x201f8d4c\n\tr[2]: 0x3113c6cd\n\tr[3]: 0x311e6634\n\t",
		"programCounter":	"0x6101a735",
		"stackPointer":	"0x20025ec0"
	}
}
]