My watch froze again. Now after 38 minutes of a runnining workout. Before it did it was showing an inaccurate heart rate (constantly around 150 when I was running and then 170 when I took a walking break).
Is there a solution to this?
These are basic functions which should work flawlessly!
After many years with Garmin I am considering to return my watch and give a competitor an opportunity.
Please fix this asap.
There was a software update to version 15.16. Please make sure to update your software and test the watch for a few days to see if this still happens. If it does not resolve, please start a new thread…
Hello, my Venu 4 also freezes during my running sessions, it's a disaster. I've found many identical reviews on social media. At 550 euros for the watch, it's a disgrace."
@garmin support team,
Is there any update for this error?
When can we expect a software update?
It is unacceptable that even basic functions of the watch do not work correctly and that customers are f…
You say it “only” froze 3 times in one month since the exchange. It should not freeze at all. This is still unacceptable. Garmin needs to step up and provide a solution which work at all times and not…
