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Pixel 8a: Android 16 and Venu 3 14.15: TOXIC COMBINATION

uwskier
27 days ago

DO NOT UPGRADE to Android 16 or take any upgrades to your Venu 3 if your watch and Connect app are working fine.  Mine were working fine on Android 15, but either the upgrade to Android 16 OR the latest/most recent Venu 3 update has caused frequent disconnects.  3 or 4 times per day I'll need to re-add my Venu 3 to the Connect app.  It'll just be completely missing when I open the app.  I can have the app open and sitting right next to my watch, and I'll get the "phone disconnected" message on my wrist.

So far I've:

Cleared app cache

Cleared all app data

Turned off all possible battery optimizations for the app

Turned off any bluetooth power saving settings in the phone

Soft reset my Venu 3

None of this has helped.  On top of that, there's no way to get Voice Assistant working.

I like this watch when it works, but I'm still in the return window.  I think I'm going to do so.

  • 0 3 days ago

    I had an android update to my phone overnight, and so far today its been connected to my watch constantly, so check if your able to run an update.

  • 0 3 days ago in reply to 2991711

    This is interesting, I can't say I've noticed this.  I can say resetting all my Bluetooth and Wifi settings, per Google, has not helped at all, and now I have to reconnect to everything.  

  • 0 3 days ago in reply to Mrs.B

    Got to love Garmin support.  Almost three weeks from submitting this issue with logs, and all they got is "We're working on it and will email you.  No ETA."... I do like the watch, but without a connection to my phone, it's not smart and is just a watch.

    Last fall when they had a corrupt GPS conflg that cause the boot loop, at least that was resolved with a days...  So fruastated.

  • 0 3 days ago in reply to 5023349

    I'm guessing that's the July security patch.  It didn't help for me.  Last year the VA5 had this same issue and it took well over a month to fix then.  So this is the second time of having several weeks of non-connectivity.  Frustrating because all Garmin have offered is to send another of the same watch, but they acknowledge that it'll still happen.  

    Further frustrating that now almost a quarter of the time I've owned this watch it has not performed as advertised.  Especially for the reasons I chose this watch. 

  • 0 2 days ago in reply to 5531168

    False alarm -  it's a lot more stable, but still disconnects

  • 0 2 days ago in reply to Mrs.B

    I have found a fix after many weeks! Google "pixel beta programme". You have to opt in to phone beta updates. Once you do, you will be able to update your phone to a newer version. I have had 24 hrs now of no dropping connection and automatically reconnected when I return to my phone. Works perfectly again. The last few weeks have been so frustrating!

  • 0 2 days ago

    I have found an answer after many weeks! Just enrol your phone in the pixel beta update program. It's very simple, just Google it. Then you will be able to update your phone. This fixes all issues with the watch. Mine has been flawless for 24 hours now. 

  • 0 2 days ago in reply to 2041810

    Interesting, thank you for sharing.  I originally was hesitant to try this, as beta programs can be hit or miss, but I did some research, and I'm trying this now as well.  Will report back.  

  • 0 2 days ago in reply to Mrs.B

    I've not reported it to anyone. The beta update is stable and fixed a lot of other little bugs on the pixel. The watch is flawless now. I almost sold it because of the connection issue. So happy it works again as it should. Goes to show its a Google issue and not Garmin though I reckon. 

  • 0 2 days ago

    Exact ame issue for me with an Edge Explore but strangely not with my Fenix 6X Pro: Frequent disconnects and complete removal from the connect app requiring a re-pair "Your edge explore has disconnected unexpectedly".  Pixel 8 Pro, Android 16 and unfortunately the latest July software patch. Loathe to try a beta update lest it buggers up something else!