The serial number came off yesterday and I noticed there is a hole underneath where it was.
What is this hole and is it Ok to leave the sticker off?
The serial number came off yesterday and I noticed there is a hole underneath where it was.
What is this hole and is it Ok to leave the sticker off?
When the serial number sticker falls off please note that this does not impact the water rating of the device. There are alternative ways to locate your serial number or device ID # in the instance your…
Hi Sara.
Thank you for your reply.
I however do not understand how this is seen as not being an issue for a smartwatch that costs several hundreds of Euros (I paid it 400+ Euro in Germany almost exactly…
It’s good to know I’m not alone :)
- 6 month old (sticker fell off 2 weeks ago)
- used just as a typical smart watch (notifications, payments, ...) - no swimming nor any other sport activit…
It’s good to know I’m not alone :)
- 6 month old (sticker fell off 2 weeks ago)
- used just as a typical smart watch (notifications, payments, ...) - no swimming nor any other sport activity
When the serial number sticker falls off please note that this does not impact the water rating of the device. There are alternative ways to locate your serial number or device ID # in the instance your sticker has fallen off. For steps on that you may review, Locating Your Device Unit ID in the Garmin Connect App or Locating Your Serial Number in Garmin Connect.
this does not impact the water rating of the device
Thanks
Same here, after only 1 month in use (regular watch-usage & a bit of sports/hiking) the sticker fell off. While it easy to locate the serial number elsewhere, it says something about quality.
Hi Sara.
Thank you for your reply.
I however do not understand how this is seen as not being an issue for a smartwatch that costs several hundreds of Euros (I paid it 400+ Euro in Germany almost exactly one year ago).
Garmin sells watches also based on their appearance and on the perception of quality. Having a piece fall off, albeit a non-functionally important one, while the watch is well within its warranty period is not a good look. I really hope Garmin will offer to replace the serial number plate (not a sticker) on my VENU 3S, which fell off today and was lost.
The plate has come off my forrunner 265 this morning ang I can't find it. Is my watch safe to use? I only bought this 5 months ago so I'm not really happy