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Audio prompts

Audio prompts do not work when headphones are connected to the phone. It is still voiced through the watch speaker. Samsung S22+
Does anyone know how to solve the problem?
  • Add me to this. Venu 3. SW 9.24. ANT/BLE/BT 9.11. Android v 14. I don't get voice prompts on earbuds (Sony WF-C700N SW v2. 00) when music off Spotify play list or radio is playing. Tried streaming music direct from phone, as well as using Venu3 to manage music but neither work.

    1 yes

    2 yes

    3 Spain but native English speaker. 

  • Sinse I have posted here in this treat I have heard absolutly nothing from anyone regarding this issue

  • All,

    Our higher support team has determined this is working as designed. We are working on updating this information in the Manual. 

    We apologize for any inconvenience this may caused.