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Audio prompts

Audio prompts do not work when headphones are connected to the phone. It is still voiced through the watch speaker. Samsung S22+
Does anyone know how to solve the problem?

Top Replies

jazzar over 1 year ago in reply to Dave +1

Yes. On my fenix 6 everything works fine too. and venu 3 is frustrating

MarioBozz over 1 year ago +1

Same thing for me, while it worked very well with my Venu 2 and Forerunner 255.
Garmin-Inder over 1 year ago in reply to Dave +1 suggested

jazzar I've added you to an open ticket. Once there is an update you'll receive an email.

All Replies

0 Dave over 1 year ago

They do on my Fenix 7.

It's a little frustrating. I think this is more of a Connect issue on the phone directing sound to the watch instead of headphones and in my case hearing aids.

0 jazzar over 1 year ago in reply to Dave

Yes. On my fenix 6 everything works fine too. and venu 3 is frustrating

0 MarioBozz over 1 year ago

Same thing for me, while it worked very well with my Venu 2 and Forerunner 255.

0 Garmin-Inder over 1 year ago

All,

We'd love to look into this for you. Please answer the following:

Do we have permission to email you?
May we access your Connect account?
What country do you reside in?

0 jazzar over 1 year ago in reply to Garmin-Inder

1.yes

2. no

3. Belarus

0 Dave over 1 year ago in reply to Garmin-Inder

Yes

USA

0 MarioBozz over 1 year ago in reply to Garmin-Inder

- Oui.

- Belgique.

0 Garmin-Inder over 1 year ago in reply to Dave

jazzar I've added you to an open ticket. Once there is an update you'll receive an email.

0 mivi71dk over 1 year ago in reply to Garmin-Inder

1. Yes

2. Yes

3. Denmark

0 mivi71dk over 1 year ago

Anyone got this issue solved?

Bacause my OnePlus 11 and Venu 3 does not speak in my headset (only on the watch itselt)