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Sleep tracking issue on venu 3s

Former Member
Former Member 11 months ago

Hi

After joining beta program 8.25 my watch doesn't recognize my sleep accurately. (I am not sure if it's due to beta program or not) I have sleep issue at knight and stay awake sometimes till midnight but my watch recognize as I am sleep. 

Even if I touch my watch screen or moving my hands. It shows sometimes that I am awake but shows most of awake time as light sleep. 

Every time I should edit my sleep in the morning. 

Actually I think it's related to setting schedule time. Which should not depend on it. 

Does anyone this issue?

If it's a common issue so what's the purpose of sleep couch because it also should change the body battery. 

It means all data and calculations would be unaccurate as a result. 

  • 0 6 months ago in reply to Garmin-Inder

    It's unacceptable that 450€ of smartwatch isn't able to track the sleep. The issue impacts on all the other parameters.  This morning I woke up at 7 , stopped the sleep mode and reactivated at 9.30. It shows I have slept all the time even if I walked, had sex, eaten .. checking my heart rate it reaches 120 but still it say I was sleeping... please tell me you are going to fix it asap

  • 0 5 months ago

    The only reason I have upgraded to Venue 3S is because of the nap tracking feature. It turns out it doesn't work. Also it doesn't track my REM and deep sleep. If I wake up during the night - which i always do, it doesn't record after I go back to sleep. The steps I take are not accurate at all - I move as much as I did before and I get more steps. Almost £500 down the drain! 

  • 0 28 days ago

    Just an observation.

    I too have issues with the recording of sleep data. If I get up after 3 A.M. for the loo, it will give me 20 - 60 minutes of sleep data from that point.

    My heart rate graph registers the CORRECT sleep and wake times but apparently, the apps do not talk to each other within the software.