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Connecting Venu 2 to PC

For anyone having trouble getting the Venu 2 to show up on a Windows 10 PC, I thought I'd make a brief post because I had to search for a while to find this information. 

The Venu 2 (and most new Garmin watches) uses Media Transfer Protocol (MTP) for its USB connection to PCs (vs the older USB mass storage protocol).  In my case, the plugging the Venu 2 into the PC via a USB cable didnt produce any prompts about loading drivers etc.  (And I already had the MTP drivers installed).

With the Venu 2 plugged in to your PC - 

  • Hold down the Windows key and press X.
  • Choose Device Manager.
  • Go down the list of devices and expand Portable Devices.
  • You should see an Unknown device with an exclamation mark
  • Right-click this item and select Update Driver.
  • Choose “Browse my computer for driver software”.
  • On the “Browse for driver software on your computer” window, select “Let me pick from a list of device drivers on my computer.”
  • On the “Select the device driver you want to install for this hardware” screen, select MTP USB Device and click Next.
  • The install wizard should complete the setup.

After the device driver is updated, the Venu 2 should mount on the PC like an external drive as usual.