S2 not uploading to Garmin connect

Scales have worked fine up until today. 

I've reset and checked wifi details, tested the connection of the scales to the wifi from the Garmin connect app; that seemed ok but still fails to upload to Garmin connect.

I then hard reset, connected to the wifi again and once again, after a weight measurement it fails to upload. I then hard reset again and tried on a different wifi network, hot spotting with my phone and the same thing occurs.

Any ideas?

  • i've been fighting this recently too- the easy fix was to setup a 2.4 wpa2 hotspot on my phone and pointing the scale at that. I can see the scale connecting to my router's 2.4 wpa2 network but the scale never uploads directly. The phone is connected to (and sharing) the same wifi that the scale fails on. ¯\_(ツ)_/¯ 

  • Same issue here, upload isn't working anymore since 2 days. It's connecting to wifi, but upload doesn't work. Already tried several wifi networks and option. 

    Garmin, please fix this asap.

  • I am facing the same problem since month. Sometimes it is somehow working and the most weired thing today, connect shows a successful sync for yesterday morning and even today there was a green tick when I put the scale away. In Connect there is no data available for today and yesterday, so the scale is not really syncing even if it tells you.

    The problem with the connection of the scale and the not working sync is known since years! Any improvements? There are none, still the same problems. In my case the connection was working a while ago, but now somehow it is not working anymore. No changes to the Wifi settings on my side since years. I even setup a separate network just for the scale with the requirements and nobody else is using it.