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Index S2 SWcale does not display metrics

I have new scale, I did get aditional metrics at the begining two times, but after that, all I got was weight, BMI and weather. I did try all suggestions that were here on forum before (change battery, wet feet, different position on scale, disconect scale in connect, clean the scale, do the reset, standing on for 20 seconds, reconect the scale...) Nothing worked. 

I am really disapointed about this expensive scale, bu it doesn't work. 

Please contact me, I am coming form Slovenia