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Not connecting to wi-fi

5947949
over 1 year ago

I have tried to set up my Index S2 Smart Scale and cannot get it activated. It keeps telling me "no network found".

  • 0 over 1 year ago

    4 possibilities, that I know of:

    • The Wi-Fi password has unsupported characters, such as a space.
    • The encryption method used on your router. Some users found that changing from WPA2 to WPA/WPA2 fixed this issue. 
    • The router is configured for "smart" switching between 2.4 GHz and 5 GHz. Garmin devices seem to prefer 2.4 GHz without smart switching.
    • Wi-Fi is setup with a hidden SSID. Your router might say "Wireless SSID Broadcast." If this is not enabled, the scale might not find the network.
  • 0 over 1 year ago

    After update to fw3.30 no longer wifi connection, no wifi founded, where is problem? In previous fw3.11 all works fine