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Body Fat % on Index S2 Smart Scale Seems Inaccurate part2

Garmin-Kevin you have locked last discussion promissing a new update cominng by the end of q3 update cykle. We are at the end of Q4 and there is still no FW update. Any new information you could share with us? Thanks

Top Replies

Garmin-Kevin over 1 year ago +1 verified

Please see the 3.00 software update for this device which was just released and addresses this disruption. This software release should be available to all users at this time.

If you are having difficulty…
10110011 over 1 year ago in reply to Twodogs +8 verified

Twodogs said:
Can someone at Garmin respond to all our shout outs.

S2 Body Fat not accurate - Index S2 Smart Scale - Health & Wellness - Garmin Forums

Garmin-Kevin said:
We are aware of the issue and…
Twodogs over 1 year ago in reply to Buzzsaw50 +7

Buzzsaw50 said:
Well.. let's be realistic... do they want to spend time maintaining software on a $150 scale or a watch that costs between $1000 and $2400 ?

Realistic? My $1500 watch and $1000 Edge…
[Redacted] over 1 year ago in reply to MReedSpine8 +6

MReedSpine8 said:
What am I doing wrong here?

You've bought the Garmin Index S2.

All Replies

0 Twodogs over 2 years ago

+1 Garmin, please explain.

0 10110011 over 2 years ago

micro said:
promissing a new update cominng by the end of q3 update cykle

The post below was from July, which is Q3 for most companies, so technically "within the next quarter" could mean sometime during Q4.

Garmin-Kevin said:
Within the next quarter, we plan to release an update

Nonetheless, would be nice if Garmin kept some sort of communication going, rather than locking the thread.

0 KrapfenKringel over 2 years ago in reply to 10110011

So that's a Christmas present worth waiting for. :D

0 micro over 2 years ago in reply to 10110011

Could be as well the case. It was a friendly nodge

0 sfainbraun over 2 years ago

This is beyond terrible customer service.

0 CURBARTHEDOG over 2 years ago in reply to sfainbraun

Hard to argue with...

0 Buzzsaw50 over 1 year ago in reply to 10110011

Well.. let's be realistic... do they want to spend time maintaining software on a $150 scale or a watch that costs between $1000 and $2400 ?

0 Twodogs over 1 year ago in reply to Buzzsaw50

Buzzsaw50 said:
Well.. let's be realistic... do they want to spend time maintaining software on a $150 scale or a watch that costs between $1000 and $2400 ?

Realistic? My $1500 watch and $1000 Edge units data is skewed by poor Smart scale data. I think the scales software should be just as high a priority.

0 Josh over 1 year ago

0 MReedSpine8 over 1 year ago

Just received my Garmin Smart Scale. The weight is fine but the body fat is off dramatically. I’m typically 6-8% and this shows me at 22%. What am I doing wrong here?