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How to Update to 1.07 - Index BPM Software Version 1.07 Now Available

RonHi
over 1 year ago

The update of the software for the BPM has been announced but I had to search and thanks to the post that I or anyone could easily miss, I had no idea of how to update the BPM. I would have thought that this needed to be an important part of the post notifying us of the update particularly since the latest manual online says:

Maintenance

  • No firmware update is needed during the service life of this product.
  • On very rare occasions, you might need to reinstall the firmware on the device due to hardware malfunction. In this case, the intended use remains unchanged.
  • Any modification or change to the firmware is prohibited.

My thanks to  who posted this link. The answer on how to update can be found here:

https://support.garmin.com/en-US/?faq=Hcsz10tt7T0sl21CzyB8u8&productID=716808&searchQuery=software%20update&tab=topics

Use the below instructions to update your device.  

  1. Remove the Index BPM from the Garmin Connect app.   
    1. Open the Garmin Connect App.
    2. Access the menu by selecting More (bottom right).
    3. Select Garmin Devices.
    4. Select the device you want to remove.
    5. Select     (top right).
    6. Select Remove Device.
    7. Confirm you want to remove the device.
    8. Remove the device from your smartphone’s Bluetooth settings.  
  2. Reset your Index BPM to default settings.  See Resetting the Device for more information.  
  3. Remove and re-install the battery door.
  4. Add the Index BPM back to your account by pairing the device with the Garmin Connect app.  See Pairing Your Device with the Garmin Connect App for more information.   

Once paired with the Garmin Connect app, your monitor will automatically download any available software updates.  

  • 0 22 days ago in reply to kwiatkk1

    Your method is working !!! Thanks you so much, I will repeat steps one by one for others:


    1. Push buttom button and select Wifi

    2. Push and HOLD middle button until X will be displayed (while this action you will see syncing image) 

    3. When X is appeared - do nothing until device will go to sleep / swith off

    4. Start reset procedure described in instructions

    5. Remove and add again to Garmin Connect your Index BPM device

    6. Repeat chapter 1.

    7. Push middle button and wait until Cloud image will appear (Firmware update)

    8. When update procedure id completed, check that Firmware version is 1.07

    P.S. Oh Garmin developers, why customers shold find and pass bugs themselves? Do you perform system test on version update?

  • 0 22 days ago in reply to kwiatkk1

    I think you’re on to something here.  I just reset mine again and then after the WiFi connected I held down the heart during the first sync, after it got the check mark, the download started.  I can’t imagine Garmin finally fixed it, so it had to be that.

  • 0 12 days ago

    The solution from 6586553 solved the issue that the BPM don't want to update, 

  • 0 7 days ago

    I managed to finally get the update. I'm not positive what the breakdown was, but ultimately it appears the wi-fi connection either was not working at all, or it was not reaching the update servers.

    I have a VPN on my phone so I reconfigured the WiFi on the BPM to use my phone's hotspot, and then connected the phone VPN to the US (Seattle). After doing this, when initiating the WiFi sync on the BPM, rather than the display icon switching from WiFi to bluetooth after a second or two, it remained the WiFi icon, as though it was making some progress connecting. Previously I had not understood why the WiFi sync icon never remained on.

    It then transitioned to the firmware update animation (cloud etc), took two full passes of the progress bar, and was updated.