How to Update to 1.07 - Index BPM Software Version 1.07 Now Available

The update of the software for the BPM has been announced but I had to search and thanks to the post that I or anyone could easily miss, I had no idea of how to update the BPM. I would have thought that this needed to be an important part of the post notifying us of the update particularly since the latest manual online says:

Maintenance

  • No firmware update is needed during the service life of this product.
  • On very rare occasions, you might need to reinstall the firmware on the device due to hardware malfunction. In this case, the intended use remains unchanged.
  • Any modification or change to the firmware is prohibited.

My thanks to  who posted this link. The answer on how to update can be found here:

https://support.garmin.com/en-US/?faq=Hcsz10tt7T0sl21CzyB8u8&productID=716808&searchQuery=software%20update&tab=topics

Use the below instructions to update your device.  

  1. Remove the Index BPM from the Garmin Connect app.   
    1. Open the Garmin Connect App.
    2. Access the menu by selecting More (bottom right).
    3. Select Garmin Devices.
    4. Select the device you want to remove.
    5. Select     (top right).
    6. Select Remove Device.
    7. Confirm you want to remove the device.
    8. Remove the device from your smartphone’s Bluetooth settings.  
  2. Reset your Index BPM to default settings.  See Resetting the Device for more information.  
  3. Remove and re-install the battery door.
  4. Add the Index BPM back to your account by pairing the device with the Garmin Connect app.  See Pairing Your Device with the Garmin Connect App for more information.   

Once paired with the Garmin Connect app, your monitor will automatically download any available software updates.  

  • Hello,

    I think he is referring to both screens below from connect web (but connect France in my case) :

  • Hi,

    I have same problem here in Finland.

    WiFi do not connect, I tried wit 3 different ssid:s with different hardware.

    BT connectioen is ok but firmware update no not work via bt.

    Device gets ip but do not communicate to garmin. Problem appears in both 2.4 and 5g, also in open an wpa2 encryptions.

    I get more detailed information when I go to work, there is proper tools to see where BPM tries to connect.

    I'm sure Garmin knows this problem, it is so obvious.

    Garmin express could solve this problem but latest express in not compatible with this device.

    IF some european ip addressess are not allowed to get update, garmin should check at least it.

    If someone wants to make further testing I suggest installing VPN to route ip to look like its coming from UK or USA.

    I dont have time to do that today.

    Anyway, this is more Garmin to do than customers.

    Jommi

  • I have same problem here in Finland.

    WiFi do not connect, I tried wit 3 different ssid:s with different hardware.

    BT connectioen is ok but firmware update no not work via bt.

    Device gets ip but do not communicate to garmin. Problem appears in both 2.4 and 5g, also in open an wpa2 encryptions.

    I get more detailed information when I go to work, there is proper tools to see where BPM tries to connect.

    I'm sure Garmin knows this problem, it is so obvious.

    Garmin express could solve this problem but latest express in not compatible with this device.

    IF some european ip addressess are not allowed to get update, garmin should check at least it.

    If someone wants to make further testing I suggest installing VPN to route ip to look like its coming from UK or USA.

    I dont have time to do that today.

    Anyway, this is more Garmin to do than customers.

    Jommi

  • that’s where it says it isn’t compatible with express, the part where it says to use it is in the web version of Garmin Connect.   

  • Hello Garmin-Maeve,
    I have the same problem as everyone else here with the software update 1.07 for the Index BPM.
    If there is a solution to this problem with the second user, I would be grateful for a hint. All the procedures suggested in this forum have not produced the desired result. An update to version 1.07 will not be carried out.
    I would be very grateful for any helpful hints via this forum or outside.
    It is a pity that there is this major problem with a Garmin device.
    Many thanks in advance
    Jo4Run

    Translated with DeepL.com (free version)

  • Hello Garmin-Maeve,
    I have the same problem as everyone else here with the software update 1.07 for the Index BPM.
    If there is a solution to this problem with the second user, I would be grateful for a hint. All the procedures suggested in this forum have not produced the desired result. An update to version 1.07 will not be carried out.
    I would be very grateful for any helpful hints via this forum or outside.
    It is a pity that there is this major problem with a Garmin device.
    Many thanks in advance
    Jo4Run