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What is the Meaning of an X on Display Post-Reading?

After today's reading, and the regular sync activity via WiFi, I noted an X on the display. The data synced just fine to Garmin Connect. I could not find reference in the manual. Has anyone else experienced this, or have an idea of its meaning?

Top Replies

Garmin-Inder over 1 year ago in reply to tnasaelpm +2 verified

Hello all,

We have other reports of this and are actively investigating. When we know more or have any updates to share, I'll be posting to this thread. Thank you in advance for your patience with…
Garmin-Matthew over 2 years ago +3

Hello All. This error is an indication of a sync failure. We are tracking this and I would like to add you to a case. seilogramp and jlgranth do I have permission to add you to this case?

Thanks in advance…
bnolan84 over 2 years ago in reply to Garmin-Matthew +1

I see this error as well but syncs to connect just fine.

All Replies

0 seilogramp over 1 year ago in reply to Oxnull

At one point this was an active case and might still be active.

Garmin-Inder, Garmin-Sara

Garmin-Matthew said:
Hello All. This error is an indication of a sync failure. We are tracking this and I would like to add you to a case. seilogramp and jlgranth do I have permission to add you to this case?

0 Garmin-Inder over 1 year ago in reply to seilogramp

We'd like to gather additional information to add to the case that we have open for this. For anyone experiencing this, please answer the following:

- Do we have permission to email you?

- Do we have permission to access your Connect account?

- What country do you reside in?

- If you are close to the router when taking a reading, does this occur?

0 SFRINGER over 1 year ago in reply to Garmin-Inder

Hello Garmin-Inder.

- yes, you have permission to email me.

- yes, you have permission to access my Connect account

- I live in the United States

- yes, this happens regardless of my proximity to a wireless access point (I have a distributed wireless AP network)

0 jlgranth over 1 year ago in reply to Garmin-Inder

- yes, you have permission to email me.

- yes, you have permission to access my Connect account

- I live in the United States

- I'm always within about 30 feet of my WiFi router when syncing the device.

0 Much Dutch over 1 year ago

- yes, you have permission to email me.

- yes, you have permission to access my Connect account

- I live in the Netherlands

- I'm always within about 5 meters of my WiFi acces point (zyxel) when syncing the device.

0 RonHi over 1 year ago in reply to Garmin-Inder

Yes, you have permission to email me.

Yes, you have permission to access my connect account.

I reside in Trinidad and Tobago.

This occurs when I within 9 feet of the router.

0 AdiosEsposito over 1 year ago in reply to Garmin-Inder

Hi Garmin-Inder,

Yes, you have permission to email me.
Yes, you have permission to access my Connect account.
I reside in the United States.
I am 10-15 feet away from my router with no walls in between. This issue still occurs every day for me.

0 BCNX over 1 year ago in reply to Garmin-Inder

- You are welcome to mail me.

- Yes, Garmin may access my personal account.

- 4-5 feet, sometimes 10 feet from the router. Ocuures every time,

0 tnasaelpm over 1 year ago in reply to Garmin-Inder

Yes, you have permission to email me.

Yes, you have permission to access my Connect account.

I reside in the US.

Yes, I get the X regardless of how close I am to my router.

+1 Garmin-Inder over 1 year ago in reply to tnasaelpm

Hello all,

We have other reports of this and are actively investigating. When we know more or have any updates to share, I'll be posting to this thread. Thank you in advance for your patience with us while we conduct this investigation.