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What is the Meaning of an X on Display Post-Reading?

After today's reading, and the regular sync activity via WiFi, I noted an X on the display. The data synced just fine to Garmin Connect. I could not find reference in the manual. Has anyone else experienced this, or have an idea of its meaning?

Top Replies

Garmin-Inder over 1 year ago in reply to tnasaelpm +2 verified

Hello all,

We have other reports of this and are actively investigating. When we know more or have any updates to share, I'll be posting to this thread. Thank you in advance for your patience with…
Garmin-Matthew over 2 years ago +3

Hello All. This error is an indication of a sync failure. We are tracking this and I would like to add you to a case. seilogramp and jlgranth do I have permission to add you to this case?

Thanks in advance…
bnolan84 over 2 years ago in reply to Garmin-Matthew +1

I see this error as well but syncs to connect just fine.

All Replies

0 RonHi over 1 year ago in reply to Garmin-Matthew

I have been having the X appear daily after my reading. This has begun at least for the past week. While, like others have said, the data does synch, is there a resolution to this issue Garmin-Matthew?

0 zoonamai over 1 year ago

Same here.

0 TK1310 over 1 year ago in reply to zoonamai

same here

0 Much Dutch over 1 year ago

Same here. Receiving a X put it connected just fine after/before

0 AdiosEsposito over 1 year ago in reply to Garmin-Matthew

This just started happening to me about two days ago. Same symptoms that others have experienced: I get the X at the end of my reading, but the data still shows up fine in Garmin Connect.

Was getting the normal checkmark up until just recently. Garmin-Matthew, has there been any update on this case?

0 RonHi over 1 year ago in reply to AdiosEsposito

I too look forward to a response from Garmin. I should add however that while get the X daily and the data is transferred, I did have one exception. On that day, I made an error and did not press the button for 3 seconds to get three readings, my norm, so I got one reading. What is unusual was that the Wi-Fi notification kept spinning eventually ending without ever sending the data, not even the following day. It may or may not be connected to the single reading, but it was the only thing that I had done differently on that day.

0 BCNX over 1 year ago

Same here. Daily. Data alwys syncs. WiFi strong, other devices have no problem. Please advise...

0 1847196 over 1 year ago

Same here. Got my Index BPM a month ago and it started doing the x thing last week. Sometimes it won't turn on after either, I have to take the batteries out and put them back in.

0 jmkizer over 1 year ago in reply to bnolan84

This has started to happen to me as well. I get the X immediately after the reading is displayed but the reading does, in fact, show up in Garmin Connect.

0 Oxnull over 1 year ago

Same as most people in here, I've had the BPM for a few weeks and now I get the X whenever I take a reading in the mornings