New Edge MTB not connecting to Garmin Express on MacOs Sequoia

I have several Edge units, which all work fine with Garmin Express.

However, GE won't recognized my brand new Edge MTB and as a consequence, freezes GE altogether. Only solution: restart the computer.

Since, everything works fine with my other Garmin devices, the problem must be with the MTB unit (BTW it enters into mass storage mode). I then performed a full reset but nothing changed.

Any hints/explanation?

Thanks in advance.

PS: Permisssions are all set correctly in MacOS Sequoia.

0 ondrabenes 14 days ago

I faced a similar issue with my Edge MTB unit. I wanted to install maps, but the Garmin Connect kept freezing. After several restarts, I finally managed to do it, and I sincerely hope I won't have to repeat this process anytime soon. I tried installing the maps on three different Macs, including one with macOS 26, and the issue persisted on all of them.

0 francois_delorme 14 days ago in reply to ondrabenes

Do you mean Garmin Express? In my case, it is definitely a problem with the unit itself. All my other Garmin devices work perfectly with Garmin Express.

0 ondrabenes 10 days ago in reply to francois_delorme

Yes, I meant Garmin Express because as I know there is no other way to update/install topo maps since the unit does not have Wi-Fi itself. I am not sure if the problem is in the unit itself or within the Garmin Express software, but issues were there.

0 francois_delorme 10 days ago in reply to ondrabenes

Contacted Garmin support. Swapping both ends of the cable was the solution.

0 tavril 1 day ago

Same here. Garmin Express is just very instable with the Edge MTB.
really not cool from Garmin...