Trek/Bontrager Flare RT disconnecting and reconnecting randomly from edge explore 2 during ride after latest update?

3621118 23 days ago

Anyone else having this issue? Factory resetting the light doesn't fix, neither does unpairing/forgetting and re-pairing the light. Only seemed to start happening after recent explore 2 updates.

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Garmin - KC 20 hours ago +0 verified

If your Trek bike light is disconnecting and reconnecting to your Edge Explore 2, please reach out to Trek Support for assistance with this concern. They should be able to provide additional troubleshooting…

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0 Wrednydran 22 days ago

Garmin have problem with controlling lights for months now, no difference if it's Bontrager or their own Varia, or Explore vs high end 1050, no one in Garmin cares because according to the support "it's not a widespread issue" or "call Bontrager, we care only about Varia (but not enough to fix it)".

0 3621118 19 days ago in reply to Wrednydran

What a shame

0 5976359 13 days ago

Same for me with Varia RTL515. Even after factory reset, repairing and everything, the Varia connects, disconnects, connects, disconnects, ... in an endless loop eversince the latest update. Baiscally my Varia is useless now. Just great.

0 3621118 8 days ago in reply to 5976359

L garmin. Forget third party lights, they better be working on a software update that at the very least fixes connection issues between two of their own supported products.

+1 Garmin - KC 20 hours ago

If your Trek bike light is disconnecting and reconnecting to your Edge Explore 2, please reach out to Trek Support for assistance with this concern. They should be able to provide additional troubleshooting.

0 Artur Ka. 18 hours ago in reply to Garmin - KC

I also have the same issue. And it started with one of latest Edge firmware update. Why do you think that problem is with Trek lights ?

0 Wrednydran 5 hours ago in reply to Artur Ka.

Because you can't prove otherwise.