Dear people at Garmin
This and other forums are filled with posts about the Edge Explore 2 not being able to keep connection to multiple sensors. There are posts about Garmin products such as watches, heart rate straps, even lights, and posts about products from other brands as well. The common factor in this issue seems to be the Edge Explore 2, and people even report the issue on other Edge devices.
For me personally this issue has been persisting for at least six months. I've done multiple software updates of both devices, and I tried all the proposed solutions other users provided, all to no avail at all. Whenever I try to broadcast my heart rate from the Forerunner 245 to the Edge Explore 2, the sensor gets found, gets connection and loses connection instantly, and this process repeats indefinitely.
Meanwhile, I have found not one single post of Garmin communicating to its users what the exact underlying issue is and what exactly is being done to resolve it. We're talking about lots of users waiting for a solution for a bug that has been present for apparently at least half a year.
I can only assume lots of users experiencing this issue have bought more than one Garmin product to be able to benefit from the so-called ecosystem with all its advantages. It's then even more frustrating that a big functionality of this ecosystem has disappeared and that nothing seems to be done about it.
Can someone thoroughly look in to this and report back to all users when a working update can be expected?
Thanks in advance.
