Heart rate is being recorded but does not show on display

FR2031 9 days ago

use a whoop 5 as heart and it shows that it is connected to the 840 but does not show on the display during riding. The data is being recorded as it shows on the report in connect

0 Luko79 9 days ago

0 FR2031 9 days ago in reply to Luko79

That’s it exactly? Has Garmin replaced your head unit user warranty?

0 Luko79 9 days ago in reply to FR2031

The Garmin is still investigating this Whoop connection issue. it is software-related (the question is: at Garmin's side or at Whoop's side) not hardware one. Patience