27.13 Edge 840 sync problems

Hello,

I upgraded my Edge 840 yesterday on version 27.13 and e viola, first ride this morning, first issues....

The ride is recorded on the device because I can see it in the protocol, the device is properly connected to the phone, on the phone I can see the device is connected via the app. EVERYTHING seems to be fine, but whatever I am trying, the ride is not uploaded to Garmin Connect. Many restarts and sync attempts Bluetooth off and on ... nothing helped.

Is there any way to get back to the former version of the firmware?

Thanks

0 GregaTheBoss 6 days ago

27.14 FW is out. And yes, use USB and GE to sync.

0 stingrayx 6 days ago in reply to GregaTheBoss

Thanks for your Feedback.

Interestingly Garmin always manages to break something which was working before when they issue a new firmware.

According to the release notes 27.14 doesn't address something specific here, but I will try for sure.

Thanks

0 druidh 6 days ago

27.13 is certainly working fine for me, including sync. I've not gone to 27.14 yet but I can't see anything in that which would affect sync

0 RJK in Madison 5 days ago

I had the same problem and was worried that I had discarded my 100 mile ride on Monday. I tried forcing sync from the phone and from the Edge with no success. Then, I took a walk with my wife using my Fenix to track. After the walk, everything kicked through and my walk and ride showed up.