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Wifi not working

Rookie73
over 1 year ago

I realized that the WiFi connection does not properly work. 
Komoot connection and download of courses works only when my iPhone phone connected via Bluetooth is near. 
With the 830 Wi-Fi worked seamless. Just double checked both devices beside each other at the same place in the same network.

during setup procedure the Wi-Fi connection seems properly set up with no error message. I can see this also in the protocol of the router. But during later use I found out that neither Komoot, AccuWeather or any other online functionality of the edge 840 is working without the iPhone being connected via Bluetooth. Also the Wi-Fi icon in the top row of the screen never appears in bright white color  just in grey the first 20 seconds after switching the Garmin on  

I‘m really disappointed that on a 600€ device the simple Wi-Fi connection doesn’t work as it used to do a n the predecessor. 
I hope somebody from GARMIN reads this forum and takes care to fix this essential topic ASAP. 

  • 0 4 months ago in reply to 2763742

     had bought 2 x 840s hoping to convert from 830s to 840s. i sent them back for refund and sticking with the 830. beyond the wifi, the screen isnt anywhere near as bright, not even close.  the bezel is huge, the actual screen is the same size, just the bezel is massive to accomodate the buttons.  the layout of the menus and flow is crap.  they are going to skip right past fixing these things and go to the 850. 1050 is already announced, 850 will be behind it. they have a chip issue wiht the wifi and the rest of it is junk. and ive been using garmin for 20 years. but this thing is a dud compared to the 830.

  • 0 2 months ago in reply to 2763742

    I’ve had the 840 solar for a couple of years and it always synched to wi-fi flawlessly… until the other day.  I, too, get a “sync failed” message when I try connecting to wifi.  As suggested above, I updated to the latest ss (24.18), but that did not help.  In fact, it’s worse.  Now the device freezes when I attempt a wi-fi sync: the message “connecting” is displayed continuously.  Any suggestions?

  • 0 4 days ago

    Interesting to see this has been going on for 2 years and still no resolution, I am facing the same issue, warrants a warranty replacement? 

  • 0 4 days ago in reply to WaleedTA

    I don't know... Sometimes works in my house wifi, others don't. Tried on others places, mostly hotels WiFi when out traveling with the bike and, interestingly, always worked when adding those WiFi connections... So its random but doesn't botter me much because I have a good data plan and the phone is always paired with the GPS. Never had a problem uploading to connect/strava, still...

  • 0 4 days ago in reply to NAC

    how do you go about something like map updates?, I can only do it via wifi and the wifi doesn't work.. it starts but then gets stuck at certain %

  • 0 4 days ago in reply to WaleedTA

    For map updates better connect the GPS to your laptop/desktop and use Garmin express. Safer and quicker. 

  • 0 4 days ago in reply to NAC

    Cool, should've thought of that. I can't remember the last time I connected it to my laptop. Never needed to with the 830, it just worked.

    Thank you.

  • 0 4 days ago

    I finally switched back to the 530:

    • When I arrive at home the 530 automatically uploads the route and quickly syncs via WiFi. The 840 doesn't and needs manual action to start the sync, then reports usually failure but often succeeds. In meantime the phone tries to sync and slows down the process further.
    • WiFi icon is shown and indicates status.
    • The 530 allows local transfer of GPX files via Bluetooth to more people/devices. The latest update added finally this feature to 40 series. But if I interpret the manual right (passcode needed) it is now incompatible to the 30 series. This feature needs to be forward- and backward compatible. I don't not understand the decisions of Garmin. This feature is less often used but when it is used, is is critical and important (bad weather, no internet, crash, phone missing...). And broad compatibility is a key.
    • The 530 has a better display-to-body ratio.
    • The 530 is lighter.

    The 840 is still a good device. But WiFi and Bluetooth Sharing are important features to me.

    Because the people mentioned the computer thing above:

    Everybody uses things in different ways? I attach the Edge from time to time to a laptop with Linux, it is comfortable when many files need to be transfered (holiday, training camp >= 10 files). And stuff like the startup.txt or maps requires an USB-Connection. Bonus, this enforce a reboot if the devices hangs. The feature I only find recently valuable is sync of new routes via WiFi. I can add/edit a file on the Garmin website, select "Sync to Edge" and the file appears their after a manual sync. In that case forwarding it to a smartphone, loading it into the app and syncing would be a hassle.

  • 0 4 days ago in reply to WaleedTA

    to me, 840 is a turd.   sorry folks, i lvoe garmin, love the radar , love the 830, lov ethe idea of the 840, but there are so many flaws, its no wonder they jumped immediately to an 850.  wifi is terrible.  font size is terrible.  screen brightness is pathetic.   in certain conditions, the screen looks nice and is good, but if you ride at night, I ride early morning, its a joke. i have to jack the percent brightness to near 100, then you lose any "longer battery life".  i found the menus confusing and strange, ineffective a bad GUI.  i just returned ti, and bought an 830 cheaply and it works fine.  maybe this 850/1050 will fix stuff but I was too frustrated and the 830 was about perfect, a bit dated, but for data, intervals, training, its on the money.