Hi there, Brand new Edge 830. Firmware 9.30. Device is resetting when trying to login on Trailforks. Anyone has the same issue?
Hi there, Brand new Edge 830. Firmware 9.30. Device is resetting when trying to login on Trailforks. Anyone has the same issue?
Had the same issue on my 530. When you go through ConnectIQ in the menu, I simply clicked the enter button (side button on the 530) even though the word CANCEL was highlighted. Then, it went to the next screen on Trailforks. Not sure if this will work on your touchscreen, but give it a try. When i moved the cursor to OK and clicked the enter button, that's when my 530 would restart every time.
These reports have been escalated and we are looking into the root cause.
If any users are willing to send over information off of their device to help us look into this, please respond to this post saying so and I can reach out.
I’ll gladly do so if you talk me through it.
The 9.40 update that is currently rolling out will resolve the issues of Trailforks crashing. Please see more information here.
Does this 9.40 update also solve the 'sensor disconnect' bug of 9.30? That bug is extremely annoying - to say the least.