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Edge No Longer Recognized by Windows 10

Up until 3 weeks ago, my Garmin 830 is no longer recognized with the same setup on a Dell desktop. Information and debug steps below

Device used to show up in Windows Explorer and recognized by Garmin Express
Edge version 8.20
Same computer recognizes my Forerunner 235
Soft and hard reset of the Edge
Tried different cables and different USB ports
Uninstalled Garmin Express and removed all references in registry via regedit and re-installed

Any other ideas?

Thanks..MB

Top Replies

jerrytb27 over 1 year ago in reply to MBRECON +1

Mine was the usb cable. I initally was using a regular Micro USB cable but then I used the Garmin micro USB cable and both my 830 and 1030 edges where found.

All Replies

0 MBRECON over 3 years ago in reply to aweatherall

Letting everyone know that I tried for days and even some other options with no luck. Garmin said the USB plug port was most likely bad and offered a replacement refurb for $140 which is cheaper than a new one at $400. Thanks for the help.

0 jerrytb27 over 1 year ago in reply to MBRECON

Mine was the usb cable. I initally was using a regular Micro USB cable but then I used the Garmin micro USB cable and both my 830 and 1030 edges where found.

0 Jan_Mantau over 1 year ago in reply to jerrytb27

The same for me: Only the original usb cable that came with the Garmin works

0 Freddie over 1 year ago

I was having similar problems on my Mac. I connected to windows 10 and still had the same issue.. I experimented and realized that my sensors were interfering so I removed all of them and successfully was able to connect and I reinstalled my sensors. Give it a try.

0 pfonsny 10 months ago

swap usb cables until one works, ideally use always usb cable supplied with your garmin