Hi,
I received my Garmin Edge 830 and try to connect it with Garmin Connect. I had a Garmin 810, so I made it work in the past, and I have an Garmin watch - so I also know what a pain the device connection can be.
I rest the Edge, disconnect the 810 from the Connect app, started all devices new. I can connect the 830 with bluetooth with the phone. If I follow the instruction, I end up in the connect app menu "add device". There is a red exclamation mark which says I need to finalize the connection via bluetooth. If I enter the menu, I have to following steps
Do you use a heart rate monitor? if I click yes I come to the setting for heart rate zones. If I click for adjusting, I get back to the first question. If I click no, I get to the page where the app asks me "left of right wrist". Either choice does not let me continue and I am stuck. I can't even go back to the add-device menu, only to the heart rate question. Therefore, I need to restart the app.
This is a total disappointment. Is there any solution for this? I feel really stupid, I got the old device to work, but here, I am out of options.
Thank you for your help..