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Touch sensitivity

Former Member over 4 years ago

Hi, my Edge 830 has just updated and the screen touch sensitivity has gone out the window. My fingers are dry when using and am finding that I have to keep my finger on the screen for at least 2-5 seconds for it to work?

TIA Steve

Top Replies

looigi over 4 years ago in reply to Former Member +1

If it worked Ok before the update and not after, that suggests a software issue to me. I'd try a factory reset.

All Replies

0 ZillaG over 4 years ago

Updated to what version?

0 Former Member over 4 years ago in reply to ZillaG

Version 6.00

0 ZillaG over 4 years ago in reply to Former Member

Hmmm ok. Can anyone corroborate this? I was planning on upgrading, but will hold off. I have 5.10 now.

0 Dan.Boilermaker over 4 years ago in reply to ZillaG

I haven't noticed a difference pre/post v6.00.

0 Former Member over 4 years ago in reply to Dan.Boilermaker

Its unusable at the moment whilst cycling as you have to keep finger pressed down. It’s still under warranty so it will go back and a replacement sent. But expect a long delay as Garmin are pure useless

0 looigi over 4 years ago in reply to Former Member

If it worked Ok before the update and not after, that suggests a software issue to me. I'd try a factory reset.

0 poggs38 over 4 years ago

I’m having the same issue since upgrade to v6.0. Had to do a reset 3 times during a ride to get any functionality. Screen also started flickering and forgot my IQ data screen. After last reset, now have to press more firmly on screen and keep pressed for much longer. It’s pants!

0 Former Member over 4 years ago in reply to looigi

Tried that but still screen still didn’t work and buttons didn’t work either now on the way back to Garmin for replacement as still under warranty. It’s the 2nd one to fail in just over a year

0 poggs38 over 4 years ago

Garmin have now agreed to swap out my edge 830

0 ZillaG over 4 years ago

Yeah I just updated to 6.0 last week and mines is ok.