Should I give up on my 830?

I got the 830 and have used it for a couple handfuls of rides. In that time, it has been unreliable. Various things it has done at one point or another (or multiple incidents per ride):

Unable to keep a connection to my sensors (Garmin speed, radar, plus Stages Power) and phone (iPhone XS Max)

'Constantly' losing GPS connection (I have it set to GPS + Galileo).

So, I upgraded the firmware to 3.50, then ...

Device locked up during a ride and I had to 'hard reboot' with the device's keys.

To remedy that I reset the device to factory, then upgraded the firmware to 3.50 and re-paired my devices and phone. That seemed OK for a while, but then during a ride yesterday it rebooted. 

I got the 830 because I wanted the maps that I do not have on my 520, plus the trail forks integration. If it weren't for the Varia integration I probably would have just gone with a Wahoo.

I'm 'torn' because I've been usually pleased with the Garmin devices and they are mostly reliable. Did I just get a 'crap' sample? I can probably exchange it for a replacement but thought I'd see how you guys were getting along with yours. Otherwise I'll return it for a refund and wait until Wahoo can integrate with the radar and move on.

Thanks,

Louis Marchesi

Parents
  • I thought GALILEO is still not yet fully operational. This is expected in 2020 right? You can already use it but I think it can be expected there are still issues or some outages?

    You are quite right - Galileo is still technically in "Initial Operational Capability" but it's a pretty poor excuse for a service that should, by now, be well into it's "robust, resilient" phase of operation, especially as it's due to enter "Full Operational Capability" during 2019-2020 and this timescale is mostly based around satellite deployments, rather than ground infrastructure, which is supposedly the cause of the current issue.

    In short, it's a pretty poor show, however you choose to view it.

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  • I thought GALILEO is still not yet fully operational. This is expected in 2020 right? You can already use it but I think it can be expected there are still issues or some outages?

    You are quite right - Galileo is still technically in "Initial Operational Capability" but it's a pretty poor excuse for a service that should, by now, be well into it's "robust, resilient" phase of operation, especially as it's due to enter "Full Operational Capability" during 2019-2020 and this timescale is mostly based around satellite deployments, rather than ground infrastructure, which is supposedly the cause of the current issue.

    In short, it's a pretty poor show, however you choose to view it.

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