830 will not turn on

Just had this happen to me too! Can't do anything with it. Bummed. 

Just worked with Garmin support. They had me plug in the Edge to a computer and hold the power button down for 30 seconds. It worked! I did notice that if you kept it plugged in, it would shut off, so I unplugged it and it works now. PHEW 

happened to me on 5.0, unit would not turn on, plugging USB charger would not turn on the unit neither, had to hold power bottom for around 15s

Mine just did this. I'm not wasting time with it. Sending it back to Amazon and buy another one. I'll keep doing this until Garmin release a working product. 

Grrr.... It just happened to me!   So glad for this thread.    Pushed power for about 30 seconds and it started up.

I just bought the 830 because the 820 had sooooo many problems.  (e.g., when it got wet, the screen kept flipping around).   The problems with the 830 were also bugs known by Garmin.   And the never fixed them.

Garmin quality control should be fired.

"Garmin quality control should be fired."

I actually think they did that, looooong ago, and "forgot" to replace them. Or maybe they didn't have a proper quality assurance team from the very beginning 8-)

Sorry - couldn't resist (after having experienced myself several problems with a couple of Garmin devices that could never have escaped dedicated quality assurance engineers; we are all beta-testers, it seems, and not even all reported bugs/problems get fixed).

agreed, this is ridiculous and not a response in terms of resolving this..

Same problem here on 2 different 830's. Doesn't happen every time it's charged. Also found after charging, the unit has a blank screen and looks like it is off but is actually on, then runs the battery flat and obviously won't switch on when needed. When I am heading out, the last thing I want to do is switch a computer on to reboot the Garmin. Shouldn't have to do it that's what the on button is for.

Hello all,

I have this device since June and my patient is running out.

Either the device can't be turned on, it takes me about 10-15 mins to turn it on after a hard reboot.

Or the device can't be turned off, the off button sign is visible on the screen and does not go away ... again a hard reboot is needed.

Or during the ride does my screen block ... you can hear me already  ... hard reboot is needed.  And some of the times, I lost a part of my ride.

And the fun part of this all is that the hard reboot does not work immediatly.  I know that I have to press the 2 buttons for more than 10 seconds ... and no ... that does not work all the time.

And the funny part is that they say that a hard reboot is the solution?

No, that is not.  It is a "workaround"!!!!

So I've opened a ticket and I'm very curious what kind of "solution" they will provide.

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